Jun 6 – 8 2023
(Lagos/Abuja Time Zones)

Experience the highly-interactive expert-led social learning through Virtual Classroom via Cisco WebEx from Risktech & Advisory Limited.

All our 2023 Live, on-site and live Virtual Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.

Need to bring this course in-house. certify your audit team or 1:1 tutorial? Simply contact us for significant cost savings and dates best suited to meet your specific needs.

Session 1: The Operational Resilience paper and the background to its creation

Session 2: The evolving operational risk landscape and the essential elements of Operational Resilience

Session 3: Defining Operational Resilience and its Principles

Session 4: The governance of operational resilience and its relationship to operational risk management

Session 5: Business continuity planning and testing

Session 6: Mapping interconnections and interdependencies

Session 7: Incident management

Session 8: Information Security and ICT including Cybersecurity

Session 9: Measuring Operational Resilience

Session 10: The Operational resilience plan and key actions

Operational resilience seeks to ensure that banks will be able to provide critical services and functions during crisis. Whilst the pandemic of 2020-22 is one crisis, the next one could be completely different. Banks and financial institutions need to implement systems and structures to enable them to understand the likely impact of an event on their ability to deliver critical services when an event occurs including fully appreciating the dependencies and interconnections which inhibit their implementation.

In March 2021, the Bank for International Settlements BCBS committee finalised their paper entitled Operational Resilience which was a response to the crisis of 2020 and the impact that this had on so many banks.

During this course delegates will consider the practical audit approaches that they would need to apply and develop audit programs for use immediately in the workplace.

Designed primarily for bank internal auditors yet previous delegates have included those from risk management and risk control staff, operations, IT, HR, consultants and software vendors.

Delegates completing the course will receive a Certificate of Attendance for CPD/CPD credits, and for those who require a demonstration of competency a 20-question/multiple choice answer assessment, remotely invigilated, with results report and a resit is available at no additional fee when requested at time of booking.

Goals and intentions, Key elements, Governance and actions, Key changes to risk management during 2021, Understanding the operational risk landscape, How has it changed as a consequence of the Crisis of 2020-21, Essential elements of operational resilience, CSFI Report on risk 2021, Definitions within operational resilience, Range of threats to consider, Impact on provision of services, Relationship to other guidance, What are critical functions and services?, How will they be identified?, Which are likely to be critical third parties?, How will they be identified?, Introduction to the Operational Resilience Principles, Structure and governance, The principle and guidance, Reporting and information, What would be appropriate reporting on operational resilience. What would be the source of information?, Embedding operational resilience within the 1^st line of defence, Education, controls and systems, Relationship to operational risk management and insurance risk management, Operational resilience and business continuity planning, The impact of crisis, The range of issues to address, Be careful with assumptions, The impact on testing and modelling, BCP and DR, The weaknesses of current plans and  much more.

Delegates will gain specialist technical and behavioural knowledge and experience on- the -job style learning simulation developing audit writing programs of the regulatory expectations regarding Operational Resilience as well as the impact that this will have on operational risk management, including

• The changes to operational risk in 2020
• How the environment has changed and its impact.
• Critical services and functions
• The impact on business Continuity Planning
• Critical suppliers and third parties
• Interconnections and interdependencies
• Reporting and measurement of operational resilience

Expert-led, live, in-class group developed audit programs writing will include

Case Study:  What were the consequences of the crisis of 2021 on risk management?  What are the key issues that arose in practice?

Case Study:  Develop an audit program to address the operationql resilience aspects of the risk register 

Case Study:  Develop an audit program to address  the audit of the identification of: Critical services, Critical functions & Critical third parties

Case Study:  Develop an audit programme to address reporting for operational resilience

Case Study:  Develop an audit programme to address BCP and DR taking into account operational resilience.

Case Study:  Develop an audit programme to address the modelling of critical interdependencies and interconnections within a bank

Case Study:  Develop an audit programme to address Incident Management

Case Study:  Develop an audit programme to address ICT including cybersecurity?

Case Study:  Develop an audit programme for the measurement of operational resilience

Case Study:  Develop an audit programme to address the operational resilience project plan

All delegates completing the course will receive a personalised, dated Risk Reward CPD accredited Certificate in Auditing Operational Resilience in Banking.

Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory. The virtual learning platform uses safe, industry preferred encrypted Cisco WebEx to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes.

(An invitation via email with access link is included for all participants.)