Jun 19 – 21 2023
(Lagos/Abuja Time Zones)

Experience the highly-interactive expert-led social learning through Virtual Classroom via Risktech & Advisory Limited.

All our 2023 Live, Virtual and Face-to-Face Classroom events feature shared (or discrete) live chat between delegates and the expert, participate in topical surveys, polling questions, group exercises and case studies for a tried -and- true engaging and gratifying learning experience.

Need to bring this course in-house and/or at your location anywhere worldwide for any sized group or 1:1 tutorial? Simply contact us for a prompt and courteous reply offering significant cost savings and dates to meet your specific requirements.

Session 1: Introduction to the Operational Resilience paper and the background to its creation 

Session 2: The evolving operational risk landscape and the essential elements of Operational Resilience 

Session 3: Definition of Operational Resilience and Introduction to the Principles

Session 4: The governance of operational resilience and its relationship to operational risk management

Session 5: Business continuity planning and testing 

Session 6: Mapping interconnections and interdependencies  

Session 7: Incident management

Session 8: Information security and ICT including cybersecurity

Session 9: Measuring operational resilience

Session 10: The Operational resilience plan and key actions

In August 2020, the Bank for International Settlements BCBS committee issued a paper entitled operational resilience. This was a response to the crisis of 2020 and the impact that this had on so many firms.

Operational resilience seeks to ensure that firms will be able to provide critical services and functions during a crisis. Whilst the pandemic of 2020 was one crisis, the next one could be completely different. Firms need to implement systems and structures to enable them to understand the likely impact of an event on their ability to deliver services when an event occurs including the dependencies and interconnections which inhibit their implementation.

This course takes delegates systematically through each of the requirements to enable them to consider the actions that they would need to take in practice.

This course is designed for operational resilience staff and management as well as risk champions and executive management.

Introduction to the Operational Resilience paper and the background to its creation  

• Goals and intentions 
• Key elements 
• Governance and actions 
• Key changes to risk management during 2020 

The evolving operational risk landscape and the essential elements of Operational Resilience 

• Understanding the operational risk landscape 
• How has it changed as a consequence of the Crisis of 2020 
• Essential elements of operational resilience 

Definition of Operational Resilience and Introduction to the Principles  

• Definitions within operational resilience 
• Range of threats to consider 
• Relationship to other guidance 
• Critical functions and services 

• Critical third parties  
• Introduction to the Operational Resilience Principles  

The governance of operational resilience and its relationship to operational risk management 

• Structure and governance 

• The principle and guidance 
• Reporting and information 
• Embedding within the first line of defence 
• Relationship to operational risk management and insurance risk management 

 Business continuity planning and testing 

• The principle and guidance 

• Operational resilience and business continuity planning 
• BCP and DR 
• The range of issues to consider 
• Developing appropriate exercises  

Mapping interconnections and interdependencies  

• Goals and objectives 
• The principle and guidance 
• The nature of the approach 
• Showing matters graphically 

• External dependencies – what matters? 
• Internal dependencies – what matters? 
• Actions to be taken  

Incident management 

• The principle and guidance 
• Understanding incident management 
• Identifying incidents 
• Actions to be taken 

Information security and ICT including cybersecurity 

• The principle and guidance 
• What is most important? 
• Identifying critical information assets 
• Information security 

• ICT – key components 
• Assessing ICT elements 
• Cybersecurity principles 
• Aligning cybersecurity to critical services and functions 

Measuring operational resilience 

• What is really measurable? 
• Using AI techniques within operational resilience 
• Building this into a reporting structure 
• Dealing with warning signs 

The Operational resilience plan and key actions 

• Putting this together 
• Developing a plan 

By the conclusion of this event delegates will have gained a thorough understanding of the regulatory expectations regarding Operational Resilience as well as the impact that this will have on operational risk management. Specifically, the following matters will be addressed:

• The changes to operational risk in 2020
• How the environment has changed and its impact
• Critical services and functions
• The impact on business Continuity Planning
• Critical suppliers and third parties
• Interconnections and interdependencies
• Reporting and measurement of operational resilience

Highly interactive expert-led intensive presentation, Q&A, group real-time in-depth case studies, regulation and discussion supported by key principles and theory. The virtual learning platform uses safe, industry preferred encrypted Cisco WebEx to optimize live face-to-face visual interaction, discrete chat, for polling and quizzes. (An invitation via email with access link is included for all participants.)